At La Dolce Vita Relax Lounge, we strive to provide a serene
and nurturing environment where the highest levels of nails, skin, and body
care are offered. Infusing Western modalities with Eastern healing traditions,
our goal is to tailor each treatment to meet individual needs while promoting
relaxation and well-being.
Please note that each service provider at La Dolce Vita is
an independent professional who operates as a booth renter. Each provider may
have their own specific policies and procedures. The following outlines general
spa etiquette to help ensure a harmonious experience for all clients.
Reservations
To
secure your preferred appointment time, we recommend scheduling as far in
advance as possible.
A
credit card may be required at booking to guarantee your reservation. Please
notify your provider of any allergies or sensitivities at the time of
booking.
Cancellation
Policy We
value your time and kindly ask for at least 48 hours notice to cancel or
reschedule your appointment.
Cancellations
with less than 24 hours' notice may incur a fee of up to the full service
amount.
No-shows
or missed appointments will be charged in full.
Group Bookings For group reservations, contact Nien to discuss
availability, policies, and fees. A deposit and completed contract are required
to confirm group bookings.
Cell Phone Policy
To maintain a tranquil atmosphere, we ask that cell phones
be silenced or set to vibrate. Please speak softly if you must take a call
during your visit.
Arrival Time
Please
arrive 10–15 minutes before your scheduled appointment to allow time for
check-in.
Late
arrivals may result in a shortened service to avoid disrupting other
appointments, with the full service fee applied.
Gratuity
Gratuity is not included in service prices. A standard tip
is 15–20% of the service total, but it is at your discretion.
Personal
Belongings
We recommend leaving valuable items at home, as La Dolce
Vita and staff is not responsible for lost or misplaced belongings.
Return Policy Product refunds or exchanges are at the discretion of the
individual technician. Please discuss any concerns directly with your service
provider.
Thank you for choosing La Dolce Vita Relax Lounge. We are
honored to be a part of your self-care journey and look forward to providing
you with a relaxing, rejuvenating, and personalized experience.
